Last updated: [insert date]
This Privacy Policy explains how Nova (“we”, “our”, or “the Company”) collects, uses, stores, and protects personal information when you access and use our website, applications, and services related to Nova Operations Management Solution (OMS).
We are committed to respecting your privacy and safeguarding your personal information in accordance with applicable laws and regulations. By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
In order to provide and improve our services, we may collect certain information necessary to support system operations and service quality. This may include personal information such as your name, email address, phone number, company name, and account information where registration or login is required.
We may also collect operational and technical information related to the use of the OMS platform, including vehicle data, device and in-vehicle camera data, driver-related performance and activity data, as well as technical information such as IP address, browser type, and operating system.
Information is collected through various means, including but not limited to the submission of forms on our website, the use of Nova web and mobile applications, integration with vehicle devices and telematics systems, and the use of cookies or similar technologies to support website and application functionality.
The information we collect is used solely for legitimate business and operational purposes. These purposes include providing and operating the OMS services, monitoring vehicles, drivers, and assets, analyzing operational performance, generating reports, improving product features and service quality, communicating service-related updates or technical support information, and fulfilling legal or regulatory obligations.
Nova’s website may use cookies and other tracking technologies to enhance user experience, analyze website usage, and store certain user preferences. You may configure your browser to refuse cookies; however, some website features may not function properly if cookies are disabled.
We do not sell, rent, or trade personal data to third parties. However, data may be shared on a limited basis with trusted technology and infrastructure service providers, authorized business partners supporting Nova’s operations, or regulatory and legal authorities where disclosure is required by law.
All third parties receiving such information are required to maintain the confidentiality and security of the data in accordance with applicable obligations.
We implement reasonable technical and organizational security measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. Nevertheless, no method of data transmission over the internet can be guaranteed to be completely secure.
Personal and operational data will be retained for as long as necessary to fulfill service purposes, while user accounts remain active, or as required to comply with legal, regulatory, audit, or compliance obligations.
Users have the right to access their personal information, request corrections or updates to inaccurate data, request the deletion of certain data, and withdraw consent for data usage, subject to applicable legal and operational requirements. Requests may be submitted through our official contact channels.
Our website may contain links to third-party websites. Nova is not responsible for the privacy practices, content, or data handling policies of such third-party websites.
Nova reserves the right to update this Privacy Policy from time to time in line with service developments and legal requirements. Any changes will be posted on this page together with the updated revision date.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
